Job description

Do you have good administration experience working within the travel/leisure industry? Then you are the person we are looking for!

Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.

We bring incoming tourists from Japan to Europe, more recently expanding into incoming tours from South East Asia to Europe, and the provision of wholesale hotel accommodation and related online products.

Miki Travel are looking for individuals who are passionate about the travel industry and motivated to join a growing organisation.

Job Purpose

We are currently seeking to recruit an Admin Assistant within our Sales Administration Department to be based in our London office.

About the Dept

The Sales Admin team provide administrative support and are the information source to the departments and our clients.

Main Responsibilities

• Upkeep of filing and records
• Tariff system Maintenance
• Client Set up and Maintenance
• Client Updates on Booking Status: Reporting Duplicate Bookings to clients and monitoring of Time Out Bookings
• Collating and advising clients of new products
• Public Website Exclusions
• Collation of meeting agenda’s and Minutes
• Collation of stats. Daily, monthly & quarterly
• Checking of xml bookings for accounting purposes
• Organisation of Trade shows
• Newsletters /Client Alerts
• Checking past bookings for losses
• Queries from other divisions / departments within Miki
• Work as directed to carry out ad hoc duties when requested

Skills and Experience

Relevant Skills/Characteristics

• Ability to adapt and learn new systems
• Excellent inter-personal skills
• A friendly and professional telephone manner
• Able to liaise with staff in other divisions and clients
• Ability to compose & format emails to clients and colleagues without the use of templates
• Able to assess and prioritise workload 
• Able to think for yourself

Required Experience/Knowledge

Essential

• Sound knowledge of Excel and Word

Desirable

• Knowledge of AS/400 an advantage 

• Experience in the travel industry is an advantage

With over 50 years experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7,5 hours from Monday to Friday. 

Date Posted

19 July 2018

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