| 1 |
Information that we collect from you |
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We only hold your details if you either make a booking with us
or opt to register on the site. Additionally, you can opt to either
store your credit card information with your other details for
convenience, or only enter card information when making a booking.
We may also collect information about your usage of our website as
well as information about you from messages you post to the website
and e-mails or letters you send to us. |
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| 2 |
Use of your information |
| 2.1 |
Your information will enable us to provide you with access to
all parts of our site and to supply any services you have requested.
It will also enable us to invoice you and to contact you where
necessary concerning your booking. We will also use and analyse the
information we collect so that we can administer, support, improve
and develop our business. |
| 2.2 |
In particular, we may use your information to contact you for
your views on our services and to notify you occasionally about
important changes or developments to the site or our services.
Further, where you have consented, we might also use your
information to let you know about other products and services which
we offer which may be of interest to you and we may contact you by
post, telephone or fax, as well as by e-mail. If you change your
mind about being contacted in the future, please let us know. |
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| 3 |
Disclosure of your information |
| 3.1 |
The information you provide to us will be held on our computers
and may be accessed by or given to our staff working outside the UK
and third parties including companies within the Miki group of
companies some of whom are located outside the European Economic
Area in particular, Japan and Hong Kong who act for us for the
purposes set out in this policy or for other purposes approved by
you. Those parties process information, fulfil orders and provide
support services on our behalf. We may transfer or disclose your
personal information, to our professional advisers and to such other
parties as we consider necessary, for the administration of the
website and related business or if required to disclose such
information by law. |
| 3.2 |
Finally, if our business enters into a joint venture with or is
sold to or merged with another business entity, your information may
be disclosed to our new business partners or owners. |
| 3.3 |
Countries outside the European Economic Area do not always have
strong data protection laws. However, we will always take steps to
ensure that your information is used by third parties in accordance
with this policy. |
| 3.4 |
We may disclose your information to a prospective buyer or
seller in the event that we sell or buy any business or assets or
merge with another company. |
| 3.5 |
Unless required to do so by law, we will not otherwise share,
sell or distribute any of the information you provide to us without
your consent. |
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| 4 |
Cookies |
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Cookies are small amounts of information which we store on your
computer. Unless you have indicated your objection when disclosing
your details to us, our system will issue cookies to your computer
when you log on to the site. Cookies make it easier for you to log
on to and use the site during future visits. They also allow us to
monitor website traffic and to personalise the content of the site
for you. You may set up your computer to reject cookies by modifying
the settings in your browser although, in that case, you may not be
able to use certain features on our site. |
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| 5 |
Security and data retention |
| 5.1 |
We employ security measures to protect your information from
access by unauthorised persons and against unlawful processing,
accidental loss, destruction and damage. Protection of the booking
details and credit card information you give to us is a major
priority therefore, and we have implemented a security policy that
guards against unauthorised access. This Privacy Policy to
understandsets out how we use and protect the information that you
provide to us. Data on our secure pages is encrypted using our BT
Trust Services Global Server Certificate, provided by Verisign. Our
servers are secured behind firewalls to prevent unauthorised access.
Your passwords are stored encrypted in our database. |
| 5.2 |
Miki Travel use 128 bit SSL, the strongest commercially
available level of encryption. All your private data will be
encrypted at all times whilst in transit over the Internet. SSL is
special software that automatically encrypts any data sent by you on
our secure pages. Our server then reads the data using a private
key. This means that your data, be it credit card information or any
other personal details, is turned into code that can only be decoded
with the private key or password. All pages on the site that require
you to enter personal or sensitive information are secure. You may
see the address of the page change from starting with http to https.
Your browser will also indicate that the page is secure by
displaying a padlock or key in the status bar at the bottom of the
window. If your browser is suitably configured, you will receive a
warning message when you first access any secure page on the site.
This is simply information to advise you that the site is protecting
your data. We will retain your information for a reasonable period
or as long as the law requires. |
| 5.3 |
We however cannot guarantee the security of any personal
data/information you disclose online. You accept the inherent
security implications of dealing on-line over the Internet and will
not hold us responsible for any breach of security unless we have
been negligent and then only to the limits set out in the terms and
conditions for this website. |
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| 6 |
Accessing and updating |
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You are entitled to see the information held about you and you
may ask us to make any necessary changes to ensure that it is
accurate and kept up to date. If you wish to do this, please contact
us. We are entitled by law to charge a fee of £10 to meet our costs
in providing you with details of the information we hold about you.
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| 7 |
Changes to our privacy policy |
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Any changes to our privacy policy in the future will be posted
to the site. |
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| 8 |
Contact |
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All comments, queries and requests relating to our use of your
information are welcomed and should be sent to webmaster@miki.co.uk. |
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| 9 |
Verisign |
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The Verisign logo is visible on most pages on the site. If you
click on the logo, a new window
will open, and details of the valid digital certificate that Miki
Travel holds is displayed. The digital certificate enables us to
secure the web pages used when entering private information. |
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| 10 |
Online booking |
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We have taken every step available to ensure that you can make
bookings in a safe and secure environment. However if you still feel
uneasy about booking online, please contact us. |
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| Issue Date: May 2007 |