Rail and Ferry Agent

Job Ref

RF111

Department

Operations

Location

London

Type of Employment

Permanent

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Job description

Miki Travel are looking for individuals who are passionate about travel and motivated to join a growing organisation.

Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.

We bring incoming tourists from Japan to Europe, more recently expanding into incoming tours from South East Asia to Europe, and the provision of wholesale hotel accommodation and related online products.

About the Department

The Rail and Ferry department arranges trains and ferries all over Europe and UK for our Japanese and South East Asian groups. 

Job Purpose

We are currently seeking to recruit a Rail and Ferry Reservations Agent to arrange European rail, UK rail and ferries for individual and group travellers.

Main Responsibilities

  • For Groups and FIT clients, reserving and issuing UK and European rail tickets, ferries, rail passes, breakfast/lunch boxes on trains and ferries, baggage handling
  • Updating AS400 with train/ferry details e.g. coach and seat details to confirm with agent
  • End of day accounting tickets issued
  • Information collecting of Rail/Ferry Services and rates to send to our sales team in Japan and our China offices
  • You will need to be good with numbers to account for all rail and ferry tickets on a daily basis.

Skills and Experience

Relevant Skills/Characteristics

  • Ability to work under pressure
  • To work well as part of a team as well as on own
  • Time management and organisational skills
  • Positive attitude towards change and learning new systems

Required Experience/Knowledge

Essential

  • Previous experience within the travel industry.
  • Knowledge of Europe
  • Good attention to detail

Desirable

  • Knowledge of a European language
  • Experience within the European Rail or Ferry Industry 

With 50 years experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7,5 hours from Monday to Friday). 

Sounds good? Why not submit your CV?