Group Reservations Administrator - Italian speaker temp position

Job Ref



Asia Series



Type of Employment


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Job description

Job Purpose

We are currently seeking to recruit a temporary Hotel Reservations Administrator within our Hotel Division to be based in our London office.

About Miki

Miki Travel are looking for individuals who are passionate about travel and motivated to join a growing organisation. This is an ideal opportunity to gain travel industry experience for a global company renowned for high quality client service

Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.

We bring incoming tourists from Japan to Europe, more recently expanding into incoming tours from South East Asia to Europe, and the provision of wholesale hotel accommodation and related online products.

Main Responsibilities

You will be supporting a busy reservations team mainly with admin duties and some reservation tasks including the following:

  • To research and secure space in difficult destinations and busy periods
  • Fax rota (distributing unlinked faxes; monitoring failed faxes)
  • Driver accommodation bookings
  • Cold calling for destinations either by obtaining open dates to check for group assignment
  • Obtaining specific dates for pending group bookings
  • Input data and process into in house system
  • Support Asia series operations on visa duties (chasing hotels for visa letters, administrating visa chart efficiently)

Skills and Experience

Relevant Skills/Characteristics

  • Strong attention to details
  • Capable of handling high volume in a timely manner with accuracy
  • Ability to work under pressure
  • Professional and efficient telephone manner
  • Ability to multitask
  • Superb interpersonal skills
  • Demonstrate team working


Required Experience/Knowledge


  • Fluent Italian speaker
  • Excellent spoken and written communication skills in English
  • Sound knowledge of MS office applications


  • Previous experience/education within travel/hospitality industry, or admin/retail/logistics experience is preferred



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