Careers
Asia Inbound Tour Coordinator
Job Ref
AI0106
Department
Asia Operations
Location
London
Type of Employment
Permanent
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Submit Your CVJob description
Asia Inbound Tour Coordinator
Do you have experience working in the travel/leisure industry? Then you are the person we are looking for!
We are looking for individuals who are passionate about travel and motivated to join a growing organization.
Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.
We bring incoming tourists from Asia to Europe and the provision of wholesale hotel accommodation and related online products.
About the Department
The European Coordination department supports Asian clients to ensure a comfortable stay in Europe.
Job Purpose
We are currently seeking to recruit a Tour Coordinator within our European Coordination department to handle tours for groups and individual clients from Asia.
We cover all of the European countries and our main purpose is to support our clients by coordinating any matters that arise with hotels and services for tours in Europe. This involves liaising with Network offices in European countries, Call Centres in Asia and hotel booking clerks in our office.
Main Responsibilities
The ideal candidate would be responsible for the general tour coordination in Europe, in addition to the following duties:
- Using OSCAR system for series packaged tours or group organized tours
- Locate client’s hotel, booking conditions and rates
- Communicate with relevant booking clerks and network offices
- To read necessary message correspondence among relevant departments and offices
- Handling client requirements
Skills and Experience
Skills Required
- Fluent English and Mandarin or Cantonese.
- Excellent MS Office skills
- We provide training sessions to offer you the opportunity to understand our clients, learn excellent customer service and a good hospitality manner to meet our service standards.
With 50 years’ experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7,5 hours from Monday to Friday).