Contract Manager UK

Job Ref

C&P 02/10


Contracts and Purchasing



Type of Employment


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Job description

Contract Manager – UK 

Miki Travel are looking for individuals who are passionate about the travel industry and motivated to join a growing organisation.

Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.

We bring incoming tourists from Japan to Europe, more recently expanding into incoming tours from South East Asia to Europe, and the provision of wholesale hotel accommodation and related online products.

About the Department

The Contracts and Purchasing team are responsible for sourcing the European Hotel product for both its group and individual (FIT) leisure segments. This involves contracting and managing rates, availability and general terms and conditions with hotels. Additionally we are responsible for the contracting of local service arrangements in some destinations in Europe. We manage relationships with suppliers and provide support to other departments.

Job Purpose

We are currently seeking to recruit a Contract Manager for the United Kingdom within our Contracts and Purchasing Department to be based in our London office.

The ideal candidate will be in charge of contracting hotels and be fully accountable for negotiating rates, terms and conditions with hotels.

Main Responsibilities

  • Negotiate with suppliers & regularly monitor to ensure MIKI has the best rates
  • Negotiate special offers and exclusive deals with all hotels throughout the year
  • Closely monitor the room production and work with all the relevant parties to stimulate growth of bookings, room nights and revenue
  • Comprehensive understanding of the internal systems and processes in order to contract more efficiently and effectively
  • Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients
  • Conduct required number of business trips to improve relations with suppliers and negotiate best in market rates in line with business requirements
  • Address and resolve any issues with suppliers



Skills and Experience

Relevant Skills/Characteristics



  • Experienced in Hotel Contracting
  • Excellent communication and interpersonal skills
  • Self-motivated and results driven individual
  • Ability to work under pressure and meet tight deadlines
  • Ambitious with the ability to think on your feet
  • Ability to multitask and prioritise work effectively


  • Available to travel up to 8 weeks maximum a year
  • Capable of working independently as well as part of a team
  • Ability to develop close working relationships with suppliers to achieve optimum results
  • Ability to keep up with the market trends and adapt work towards it


With over 50 years’ experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package, including Life assurance, Pension Scheme with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7.5 hours from Monday to Friday).


Sounds good? Why not submit your CV?