Job description

Miki Travel are looking for individuals who are passionate about travel and motivated to join a growing organisation.

Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.

We bring incoming tourists from Japan to Europe, more recently expanding into incoming tours from South East Asia to Europe, and the provision of wholesale hotel accommodation and related online products.

Job Purpose

We are currently seeking to recruit a Group Reservation Temp Agent within our Hotel Division to support Asia Series with admin duties as well as minor reservations tasks.

Main Responsibilities

• The role will involve researching and securing space in the most difficult destinations.
• You will also support the Asia Series Operations on Visa duties after Miki Service Shared Centre working hours by chasing hotels for visa letters and administrating the visa chart efficiently.
• Fax rota (distributing unlinked faxes; monitoring failed faxes) 
• Driver accommodation bookings Cold calling for difficult destinations to support the main team, either by obtaining open dates where staff can later check if group can be assigned, or obtaining specific dates where we know we have pending groups
• Visa duties (by Asia Series Operations

Skills and Experience

Relevant Skills/Characteristics

• Capable of handling high volume in a timely manner with accuracy
• Ability to work under pressure
• Professional and efficient telephone manner
• Ability to Multitask
• Superb interpersonal skills
• Demonstrate team working
• Loyalty and commitment when independently working
• Outstanding time management and organisation skills
• Positive attitude towards change and great adaptability

Required Experience/Knowledge

Essential

• Excellent spoken and written communication skills in English
• Sound knowledge of MS office applications

Desirable

• Previous experience within travel/hospitality industry, or admin/retail/logistics experience
• Fluent in an additional European language

With 50 years’ experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7,5 hours from Monday to Friday. 

Date Posted

15 June 2018

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