Job description

Miki Travel are looking for individuals who are passionate about the travel industry and motivated to join a growing organisation.

Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.

We bring incoming tourists from Japan to Europe, more recently expanding into incoming tours from South East Asia to Europe, and the provision of wholesale hotel accommodation and related online products.

About the Department

India Operations Department is based within our Inbound Division that is responsible for working with clients who recognize and require the most creative program development and flawless execution. Our services include leisure groups, business /special event creation and implementation, transportation management, themed events and decor, tour services.

Job Purpose

To provide operations support to groups coming into Europe from India, ensuring all their requirements are met and being available for any assistance whilst they are in Europe.

We are looking for an exceptional individual to join the department who matches our passion, work ethic and team player attitude. Our ideal candidate will never be tempted to take short cuts, will assume personal responsibility for everything they touch and will possess the rare ability to handle the bumps in the road as they come up, creatively solving problems with poise and grace.

Main Responsibilities

• Assist the team with day to day responsibilities.
• Assist with finalizing contracts (Tour Managers & India specific meal services)

• Reconciling vendor invoices/ program closing
• Create additional service documents
• Scheduling for program additions or last minute requests
• Point of contact for general program questions
• Planning of client site inspections/venue tours with accompanying collateral
• Vendor contact, negotiation and management
• On tour Coordination for the Indian groups business.
• Coordination with various stakeholders and departments.
• Preparation of client gifts/amenities

Job Ref
IOS1118

Department
Asia Operations

Location
London

Type of Employment
PERMANENT