Job description

eBusiness Systems Administrator 

In over five decades of business MIKI Travel have grown to become one of the most influential Global Wholesaler’s in the world. With offices in over 36 countries around the world we offer a complete travel product. Our business diversity ranges from vast numbers of individual tours (FIT), large group series, ad-hoc group tours and covers restaurants, coaches and sightseeing products. We aim to deliver outstanding customer service and satisfaction through continuous innovation, development and investment in systems and technology.

The Division

The eBusiness (FIT) division consists of Sales and Purchasing as well as Technology. We distribute competitive hotel rates and travel products via our B2B XML & JSON API’s. We connect our clients directly to the wholesalers, retailers and travel suppliers that we partner, increasing their exposure and enabling our clients to reach customers in new markets. We conduct over 310 million searches per day through our API and we continue to grow at a rapid pace year on year.
We are currently seeking an eBusiness Systems Administrator to support our leadership team within our dynamic, fast paced eBusiness Technology division. This position is ideal for someone who has excellent attention to detail and interested in assisting in all operational and governance aspects of the service. And day to day activities.  They will work closely with our Portfolio Manager, eBusiness Project Manager and Divisional Manager to assist with project activities.

The Role

Main Responsibilities

• Keep staff organisation chart and seating plans up to date
• Keep new starter pack updated 
• Support time logging activities for auditing 
• Support invoicing activities as needed 
• Attend project meetings as requested and provide minutes  
• Help with presentations as required
• Schedule regular meetings and recording decisions 
• Deal with paperwork, 3rd party suppliers for any admin tasks  
• Help set-up, co-ordinate and participate in planning activities, Demo’s meetings as required  
• Collect data from all teams and assist with processing communication to the team and the business.  
• Take on some projects admin tasks when the project management team member is away or as requested.

Skills and Experience

Essential soft skills required

• Impeccable organisational skills, diligent, with a focus on detail and accuracy
• Proactive and enthusiastic
• Excellent with communication, documentation, and presentations
• Able to prioritise work from multiple sources
• Is highly articulate and able to communicate clearly and unambiguously
• Has an outgoing personality with tenacity, self-direction, drive and passion
• Is able to work effectively in a complex, diverse, changing environment
• Builds effective relationships through positive communication
• Confident at facilitating meetings with small and large number of people at all levels
• Has the ability to work and communicate well with cultural diversity
• Is able to use initiative and work to tight deadlines under pressure Technical requirements / knowledge
• Understanding of various software development process models – a plus, but not required
• Agile knowledge and experience in Agile Scrum – a plus, but not required
• Version One, Jira or other agile project management tool – a plus, but not required
• Confluence or other online documentation portals – desirable - a plus, but not required

Reporting to 

Divisional Manager Global eBusiness Systems

With 50 years’ experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7,5 hours from Monday to Friday. 

Date Posted

13 May 2019

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