Careers
Local Agent Operations Executive - Japanese and advantage
Job Ref
AGENT OPERATIONS
Department
Contracts and Purchasing
Location
London
Type of Employment
Permanent
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Submit Your CVJob description
Miki Intro
Do you have experience working within the travel/leisure industry? Then you are the person we are looking for!
Miki Travel are looking for individuals who are passionate about travel and motivated to join a growing organisation.
Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience.
We bring incoming tourists from Japan to Europe, more recently expanding into incoming tours from South East Asia to Europe, and the provision of wholesale hotel accommodation and related online products.
About the Department
The Contracts and Purchasing team are responsible for sourcing the European Hotel product for both its group and individual (FIT) leisure segments. This involves contracting and managing rates, availability and general terms and conditions with hotels. Additionally we are responsible for the contracting of local service arrangements in some destinations in Europe. We manage relationships with suppliers and provide support to other departments.
Job Purpose
We are currently seeking to recruit a Local Agent Coordinator within our Contracts & Purchasing Department to be based in our London office.
The Local Agent Coordinator will be responsible to operate tours in local agent areas and liaise between sales and local agents.
Skills and Experience
Main Responsibilities
- Obtain and distribute supplier and destination information data
- Arrange technical visits
- Confirm and co-ordinate arrangements with suppliers
- Input confirmations onto the system
- Finalise tour arrangements and costs
- Work with quotations co-operating closely with sales and purchasing
- Assist with tour coordination by liaising with tour leaders and offices in Japan
- Work with local agents to obtain the best prices for coaches, restaurants, tours, hotels, rail journeys etc.
Relevant Skills/Characteristics
- Patience and attention to detail
- Ability to work accurately under time pressure
- Positive Customer oriented attitude
Required Experience/Knowledge
Essential
- Some experience in incoming operations, ideally in wholesale environment
- Good knowledge of Microsoft office applications
Desirable
- Fluent in Japanese – Spoken and written
With 50 years experience in the wholesale travel industry, Miki Travel offers an exciting international working environment and you will be based in our contemporary offices in central London near to Mansion House, Cannon Street and Bank Underground stations. You will receive an attractive package with complimentary on site fitness centre and swimming pool as well as flexi-time working hours (based on 7,5 hours from Monday to Friday).